Your advertising sets expectations that must be met as a minimum standard. If you promise too much, without delivering, you will have disappointed guests.
Lost trust drives guests away and often leads to nasty comments on rating portals.
We can assess and advise you if your advertising and subsequent experience is the same or should they be revised and adapted.
A sensible snoop
Even as the loving owner, you cannot see your own hotel through completely objective eyes.
Trimmed for professionalism, AMA Training perceives what remains hidden from you.