CV

Andrea Maria Aichinger

• Adress

  Bernreuther Str. 4a
  91275 Auerbach in der Oberpfalz

• Telephone

  +49 1573 9028737
• E-Mail

  ama@andreamariaaichinger.com

• Date Of Birth

  29.04.1977 in Deggendorf

Awards and Qualifications

Work Experience

• 11/2012 – 7/2013

  Director of Rooms

  • Member of the Executive Team
  • Responsible for 40 Employees
  • Representation of the General Manager in his absence
  • Responsible for all new Rooms Projects and Initiatives during the renovation of the entire hotel
  • Trainer at the Ritz Carlton Hotel Openings in Muscat, Oman and Abu Dhabi
• 3/2010 – 11/2012

  Rooms Division Manager

  • Member of the Executive Team
  • Responsible for Housekeeping and Laundry, Boutique, Guest Recognition,Guest Service, and Front Desk Departments
• 4/2009 – 3/2010

  Front of House Manager

  • Responsible for Guest Recognition, Front Desk, Guest Service und Boutique Departments with a total of 20 Employees

• 6/2007 – 3/2009

  Guest Relations Manager

  • Leading a team of 5 employees
  • Responsible for the Coordination of Guest Engagemet
  • Specialist in creating memorable proposals and special occasions
• 3/2006 – 6/2007

  Guest Recognition Supervisor

  • Assisting the Director of Guest Relations leading the department
• 1/2005 – 3/2006

  Guest Recognition Agent

  • Responsible for the Daily Guest Recognition Report

• 5/2002 – 8/2003

  In-Room Dining and Minibar Supervisor

  • Opening and Leading a new Department
  • Implementation of new Processes
  • Maximization of products and Profit
• 5/2001 – 5/2002

  In-Room Dining Trainer

  • Creation of a new In Room Dining Manual
  • Training new employees
• 11/1999 – 5/2001

  In-Room Dining Employee

Education

• 1996 - 1999

  Hotelfachschule Bad Ueberkingen

  Degree in Hotel Management
• 1996

  Comenius College Deggendorf, A Levels