Hotels
My Vision
Ultimately, my vision is for every hotel in Germany to have such an excellent work climate by 2040, that it will be said that whoever works in the hospitality industry, is a very happy person.
On the following pages, you will learn how to achieve this for your business and which measures are important in order to maintain this in the long run.
Preopening
When and how does AMA Training help you?
The service that we provide at AMA Training is one that every hospitality business can take advantage of. Whether you are a family owned B&B or a corporate hotel, there are focal points in the life cycle of each hospitality business that make our assistance particularly efficient.
Example
- New hotel opening and post renovation opening
- Employee restructuring
- Change in leadership
- Introduction of software packages
- Optimization of work flow
How to save time
As you supervise the completion of construction or renovation, oversee outfitters, suppliers and architects, AMA Training will come in alongside your employees to begin the behind the scenes training.
- Mock trials are run to identify any weak links in the chain
- The service level and expectations are defined, ensuring the clients experience the same in reality
- Employee strengths and weaknesses are analyzed, providing you with a qualified profile that facilitates the assignment of tasks
- Software systems are trained so that everything runs smoothly
Reorganization
Fresh perspective brings new ideas
For years your business has been in a rut, processes are stale, the advertising is outdated and services offered come from the last decade, perhaps?
Objective criticism
- Are you still catering to the right clientele?
- Are your services still up to date?
- How productive are your employees?
- Are your guests having an excellent experience?
The following reorganization tools are based on an analysis of the status quo. They provide you with the steps and the strategies to bring back the skip in your hotel’s step and onwards onto greater success.
